朗域数智集团

What comprehensive smart solutions exist for the most troublesome issues faced by scenic area managers—facility safety and operational maintenance management? How can a fully transparent, closed-loop management system be built, covering the entire process from asset management, inspections, and patrols to fault reporting, handling both procedures and outcomes? The Cloud Maintenance and Management (CMM) System, enabling full-dimensional linkage of "Location, Personnel, Tasks, and Assets," is here to assist you!

LINKAGE MECHANISM
IMPROVE EFFICIENCY

Efficient Application of Diverse Supervision

  The CMM system supports various methods such as intelligent task dispatching, supervisor-assigned tasks, and task claiming, catering to scenarios like work order reassignment, cross-team transfers, and multi-person service for a single ticket.It accommodates standalone use, hybrid models, and outsourced services. Processes are standardized and orderly, with progress notifications via messages, and time, status, and results are fully visualized. Additionally, its maintenance guidance and evaluation mechanisms effectively oversee procedures, promoting higher work efficiency.

Convenient Management of Assets and Equipment

  Scenic areas need to establish digital archives for the full lifecycle management of facilities and equipment. In the CMM system, assets and equipment can be visualized on a digital map. All related information—such as type, quantity, location, maintenance records, and deadlines—is clear at a glance. One map to grasp the dynamics of all equipment across an entire scenic area significantly facilitates management and operations.

Flexible Customization of Inspection and Patrol Plans 

  Daily inspections and patrols involve large volumes, often leading to missed or incorrect checks, with reports being disorganized or even erroneous. Terminal supervision thus becomes a persistent issue. Over time, accumulated problems remain unresolved, potentially leading to major incidents when they eventually surface. The CMM system allows customized inspection and patrol plans based on job type, category, and specific needs, including location, frequency, form content, and personnel rules. The system automatically generates work orders according to the plan and notifies designated personnel in advance via SMS and WeChat.

One-Step Fault Reporting 

  When faults occur in scenic areas, traditional reporting is often verbal, with details relayed layer by layer via phone or text messages. This consumes time, may lead to inaccurate information, and delays repairs.Emergencies cause further chaos, with many personnel mobilized but low efficiency. The entire handling process is often untraceable.The CMM system first streamlines communication and action mechanisms, establishing a full-dimensional linkage model of "Location, Personnel, Tasks, and Assets." When reporting a fault, on-site conditions can be captured instantly with photos, voice notes, and GPS coordinates submitted in one click, making the fault situation immediately clear.SMS and WeChat notifications are simultaneously sent to relevant personnel for prompt action.

IOT EMBED
MONITORING AND HEDGING

  The system integrates various IoT sensor devices to monitor and collect data in real time on factors such as tilt, impact, water immersion, leakage, smoke, NFC, combustible gases, water pressure, liquid level, and temperature. It interconnects with the CMM system, issuing monitoring alerts via wired or wireless communication, allowing real-time control over equipment status.

     For instance, billboards and signage in outdoor scenic areas may face risks like tilting, detachment, or damage due to severe weather (typhoons, heavy rain) or factors like geological changes and fastener aging, which are key safety hazards. When IoT detects common abnormalities such as "tilt, impact, water immersion, leakage, smoke" or irregularities in firefighting facilities, it automatically cuts power, immediately generates a fault alert and maintenance work order, and sends SMS and WeChat notifications to designated personnel for timely repair.
    
Another example is the inspection of firefighting facilities (water buckets, pools) in large natural scenic areas, which requires significant manpower and is difficult to manage. When IoT detects abnormal water pressure or liquid levels, the entire process—from generating a fault alert and maintenance work order to immediately notifying personnel—is automated.


DATA ANALYSIS
OPTIMIZE COST

  All events, from initiation and assignment to completion, can be viewed in real time via maps from anywhere, with one-click generation of daily, monthly, quarterly, and annual reports. Feedback reports formed through systematic processes create a large database, facilitating analysis and optimization across different stages. This provides data support for decision-making regarding equipment, personnel, services, processes, and models, thereby reducing operational and maintenance costs.

  Tailored to the specific needs of scenic areas, the CMM system is custom-developed to maximize efficiency, ensuring worry-free scenic area maintenance and management, and allowing visitors to enjoy a seamless experience.